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  • Can I schedule a visit to your warehouse?
    We would love for you to visit our warehouse! We would love to know when you plan on visiting. Please click here to schedule your visit.
  • When and how do I get paid for what I sold?
    You tell us! You let us know where to send payment to and we will make it happen.
  • What types of payment does Hessen Medical Ltd accept?
    Wire/Bank Transfers, Cash up to £15,000, Credit Cards with a 4% charges and PayPal with a 5% PayPal fees.
  • My order has been processed, now what?
    Please check your email for tracking information.
  • Is there someone I can talk to about the items I want to sell?
    Yes, we are ready to talk with you visit our “Contact Us” page here or contact us by Phone: +44 7459 303226 or Email: mailto:
  • I submitted my form with what I want to sell now what?
    We will generate a quote within 24 hours.
  • I received my quote but I have a few questions, who do I ask?
    On your purchase form, there is your purchase rep contact information.
  • I have questions regarding my invoice, who can I talk to?
    Click here to contact us or call +44 7459 303226
  • How do I sell my products to Hessen Medical Ltd?
    Visit our Sell Your Products page.
  • How do I know how much my medical equipment will sell for?
    Click here to fill out the form or to upload your list to get a quote from our professionals within 24 hours.
  • Do you provide tracking information?
    Yes, check your email. We will send you an email with a link to track your order after the items have been shipped from our premises.
  • Do I have to have my order shipped to me or can I pick it up?
    You are more than welcome to pick up your order. Please coordinate accordingly with your sales rep to ensure a smooth pick up process.
  • Can I track my order?
    Yes. We will send you an email with a link to track your order after the items have been shIpped from our warehouse.
  • Do you test your products?
    We thoroughly test and clean all of our products when they arrive to our warehouse and before they are packed and shipped.
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